MD | The Maryland Insurance Administration has issued Bulletin No. 24-11.
This bulletin is issued by the Maryland Insurance Administration (“Administration”) to remind all Insurers, Nonprofit Health Service Plans, Health Maintenance Organizations, and Dental Plan Organizations (collectively, “Carriers”) that hold certificates of authority to do business in the State that decisions or actions impacting consumers that are made or supported by advanced analytical and computational technologies, including Artificial Intelligence (AI) Systems (as defined below), must comply with all applicable insurance laws and regulations. This includes those laws that address unfair trade practices and unfair discrimination. This bulletin sets forth the Administration’s expectations as to how Carriers will govern the development/acquisition and use of certain AI technologies, including the AI Systems described herein. This bulletin also advises Carriers of the type of information and documentation that the Administration may request during an investigation or examination of any Carrier regarding its use of such technologies and AI Systems.